Internal
Survey chat pieces
Each moment of the survey chat on its own: the working states, the street and the register certificate, the summary that leads to sign-up, and the home panel from empty to complete. Fixture data throughout.
In the conversation
Thinking, reading a typed answer, confirmed
Checking the register
No certificate: nothing lodged, not listed, won’t open, register down
No EPC record found
We couldn't locate an EPC for SE15 4QT in the public register.You can carry on: EcoGrade.ai will estimate your home’s energy performance from what you tell us and your photos. That estimate is for guidance and does not replace a certified EPC.
No EPC record found
We couldn't locate an EPC for your home in the public register.You can carry on: EcoGrade.ai will estimate your home’s energy performance from what you tell us and your photos. That estimate is for guidance and does not replace a certified EPC.
We couldn't open that certificate
The register listed a certificate but wouldn't open it.You can carry on: EcoGrade.ai will estimate your home’s energy performance from what you tell us and your photos. That estimate is for guidance and does not replace a certified EPC.
The EPC register isn't answering
We couldn't check the public register just now.You can carry on: EcoGrade.ai will estimate your home’s energy performance from what you tell us and your photos. That estimate is for guidance and does not replace a certified EPC.
The street, sorted by grade
7 homes at SE15 4QT on the register, most rated C.
Choosing a home, filtered by “flat”
A number the register does not have
Nothing on the register matches “99”. Homes that have never had an EPC aren’t listed, and that’s fine.
Certificate
On the EPC register · assessed March 2019
4, Harfield Road, London
What the assessor saw
Walls
Cavity wall, as built, no insulation (assumed)
PoorRoof
Pitched, 100 mm loft insulation
AverageWindows
Fully double glazed
AverageHeating
Boiler and radiators, mains gas
Good
Answered from the certificate
- Semi-detached house
- Built 1930s or 40s
- Gas boiler
- 86 m²
Sparse certificate (no score, no element ratings)
On the EPC register · assessed June 2011
12, Harfield Road, London
Answered from the certificate
- Flat / apartment
- Electric heating
Summary and upsell
From the register, schemes found
On the register
D
From your certificate. Photos show what has changed since.
Could help pay for the work
3 schemes worth checking, up to £0
- Warm Homes: Local GrantNo set amountIf your council has funding and your household qualifies, for example on a benefit or under £36,000 a year. It needs an actual EPC of D to G.
- ECO4No fixed amountIf someone in your home gets a listed benefit, or your council refers you. It ends on 31 December 2026, and some suppliers have already stopped taking new homes.
- Boiler Upgrade Schemeup to £7,500Towards a heat pump. Your installer applies.
Your full report reads your photos to show which improvements move the grade, what they cost, and which of these schemes you could qualify for.
Rough estimate, schemes found
Rough estimate
E
From your answers. Photos pin the real grade down.
Could help pay for the work
3 schemes worth checking, up to £0
- Warm Homes: Local GrantNo set amountIf your council has funding and your household qualifies, for example on a benefit or under £36,000 a year. It needs an actual EPC of D to G.
- ECO4No fixed amountIf someone in your home gets a listed benefit, or your council refers you. It ends on 31 December 2026, and some suppliers have already stopped taking new homes.
- Boiler Upgrade Schemeup to £7,500Towards a heat pump. Your installer applies.
Your full report reads your photos to show which improvements move the grade, what they cost, and which of these schemes you could qualify for.
Nothing matched
Rough estimate
E
From your answers. Photos pin the real grade down.
Could help pay for the work
Nothing matched from these answers alone. Most schemes turn on income and benefits, so the full report checks again with those.
Your full report reads your photos to show which improvements move the grade, what they cost, and which of these schemes you could qualify for.
Your home so far
Empty
Partway, asking about heating
Complete, from answers
From the register
Folded, on phones